Last Updated: June 29, 2018
What information we collect
Purchase and Payment Information
When you make purchases through our website, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.
We do store your name, email address, billing address, shipping address, phone number, and the last four digits of your card number to fulfill your order.
Website Activity Information
We may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest.
We collect other data that you may submit to our services or us directly, such as when you request for customer support, sign up for a mailing list, or communicate with us via email or social media sites.
How we use your information
Communicate with You
The personal information we collect allows us to keep you posted on figur8’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can unsubscribe anytime.
We may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
Maintain and Improve Products and services
We may use your personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may disclose your personal information if we are required by law to do so, or if you violate our Terms of service.
We follow industry standards and work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact email@example.com.
Data Privacy Limitations
It should be understood from the outset and you should communicate to users that the physiological data that is streamed, stored, and analyzed through the use of the device is privacy-protected with our best practice AES128. However, you should take appropriate precautions in the protection and handling of such data in your research activities.
If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at firstname.lastname@example.org